Saturday 4 March 2017

Week 8 / Resolving Interpersonal Conflict (Blog post #3)

This involves my 2 classmates, Sam and Kit. As Kit joined our class in-between the semester, where the rest already known each other, he was a new student in class. Seeming like a friendly guy, we went to talk to him. After introductions, he admitted that he has low Emotional Quotient. He also mentioned that previously in his studies, the class hasn’t been very good to him, causing him to be ostracized, resulting in bad result. However, after our observations, we realize he lacked situation awareness, tact and a very poor English foundation.

Due to his age, we felt pity for him and decided to help him out to finish his studies. Sam being a nice guy, found it hard to reject Kit’s advances even though where Sam has yet to complete his own work. So, over time, Kit just handed his poorly done work to Sam and Sam would redo it for him.
So, after multiple occasions, Sam knew he had to do his work first so he wasn’t able to help Kit. Kit took this negatively due to his lack of situation awareness. He thought that Sam was sick of doing his work for him and lied to him. He probably felt annoyed and thought it was the same as what the other class did to him, this being the first step, refusing the help and then finally ostracizing him, fueling his hatred and anger towards Sam.

So during peer evaluation, Kit was tasked to evaluate Sam. However, due to the previous incident that Sam couldn’t help Kit, he evaluated Sam badly, thus causing Sam’s result in that module. Sam flared up and argued with Kit, the argument didn’t stop. It went onto Facebook and Sam was determined to make sure the class knows what happened. Using social media, he got his aim and Kit was then ostracized again.

In my opinion, Sam could have taught and encouraged Kit on how to edit his work and improve it rather than doing it for him. Kit on the other hand should understand that no one is obligated to help him and he should be grateful that Sam is helping. If you need somebody’s help, you should be more understanding. As the proverb goes, “give a man a fish you feed him for a day; teach a man to fish and you feed him for a lifetime. It is more worthwhile to teach someone something than to do it for them.


So readers, if you were in Sam’s position what would you have done? 

4 comments:

  1. Well Hello Marcus!

    I've read your story, and I've wondered why you weren't helping in this situation, whether by trying to stop or to talk to either of them. Kit seems like he really took it for granted, so he should not even blame Sam for anything. Sam on the other hand, should at least sit down and talk to kit about it, instead of just saying that he had no time, so they would both come to an understanding and not be unhappy about it.

    -Ernest

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  2. Good day Marcus! I genuinely feel that Sam had every right to get annoyed with Kit. Kit never appreciated all the times that Sam helped him out, and instead took Sam's friendliness for granted and acted like he was entitled to his assistance. Having low emotional intelligence is not an excuse for not being able to tell when someone else is doing you a favor, and I feel that Sam was too much of a pushover for not speaking up to Kit and making him understand that he shouldn't be expecting his help at his every beck and call.

    On the flip side, Kit was struggling from his studies from the very beginning, it seems, and when life was getting more stresful and busy for Sam, it was likely magnified for Kit, who probably felt helpless. To him, it would seem like his "best friend" was abandoning him in his time of need.

    I believe strongly in equivalent exchange, and Sam should have asked for help in return whenever Kit asked him for help, whether in terms of monetary or help in other subjects. With a fixed system set in place, Sam could implement surge pricing for the increased demand during the later periods, and Kit would have no choice but to either pay up or find someone else to bug. Kit would not blame Sam as much, as Sam's help would become a business transaction more than something he would always end up relying on. Hence, the conflict would be prevented.

    -Kenryk Abraham Chacko Ky Fu
    expertcommunicator.wordpress.com

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  3. Hi Marcus,
    I can see that Sam is using the avoiding method to handle this scenario. This method is working well at first.
    But as we can see, that did not turn out well as it caused the root problem to develop and fester which lead to the argument.
    I feel that "collaborating" is the right method to use in this scenario as by making Kit lower his assertive and do his own homework and Sam increasing his assertive to stand up for his own rights.
    This way they can to come to a common understanding where both parties are able to come to a conclusion where both parties are able to get a solution that is fair and reduces the strain on their relationships as classmates.

    -WeiQuan

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  4. Hi Marcus,
    I felt that Kit should learn how to do his work instead of passing it all to Sam, and that Sam shouldn't blindly do Kit's work and should teach him how to do his work. And when Sam could no longer do kit's work, he should tell Kit that he could not do his work anymore and tell him the reason.
    If I were in Sam's position, i would not have helped him do his work in the first place, but tell him he could come to me for help if he didn't know how to do his work, and instead of helping him do his work, teach him how to do it instead.

    -Jarren

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